iStore IT Support Learnership 2025 – Kickstart Your Tech Career
Are you passionate about technology and customer service? Looking for a foot in the door in the IT and retail space? The iStore, part of Core Group and South Africa’s leading Apple reseller, is offering an exciting opportunity through its IT Support Learnership 2025, based in Cape Town.
This learnership is perfect for individuals who are eager to work with cutting-edge technology and build a career in technical support, especially in a customer-driven retail environment. If you love solving problems, enjoy working with people, and want to get hands-on with Apple products, this is the opportunity you’ve been waiting for.
What the Learnership Offers
As a participant in the iStore IT Support Learnership, you will:
- Gain practical experience working with Apple’s full range of products, including Mac, iPhone, iPad, and Apple Watch
- Learn directly from experienced Apple-certified technicians
- Get trained in technical support, customer interaction, product troubleshooting, and device configuration
- Be exposed to real-world IT environments in a fast-paced, high-standard retail setting
- Develop both your technical and soft skills, helping you grow into a confident IT professional
Key Responsibilities
As an IT Support Intern at iStore, your day-to-day tasks will include:
- Delivering friendly, efficient technical support to customers both in-store and over the phone
- Troubleshooting software, hardware, and network issues
- Performing installations and configurations of Apple devices
- Teaching customers how to effectively use their Apple products
- Maintaining accurate records of repairs and customer queries
- Supporting seamless technical operations within the store’s service department
Minimum Requirements
To be considered for this learnership, you must:
- Have completed Matric (Grade 12)
- Hold valid A+ and N+ certifications
- Understand the basics of hardware, software, and networking
- Be familiar with at least one operating system: Windows, macOS, or Linux
- Demonstrate excellent communication and people skills
- Show a passion for technology and customer service
- Be reliable, organized, and able to work both independently and in a team
Key Competencies Needed
Successful candidates should bring:
- Strong problem-solving and analytical thinking
- The ability to adapt quickly and learn new skills
- Professionalism and calm under pressure
- Attention to detail and a proactive mindset
- A genuine interest in IT and the Apple ecosystem
Why Choose the iStore?
The iStore isn’t just a retail outlet — it’s a launchpad for tech careers. As an intern, you’ll be part of a team that values innovation, collaboration, and excellence. You’ll learn from the best while working with a globally recognized brand that’s known for pushing the boundaries of technology and customer experience.
This is your chance to gain real experience, real skills, and make real progress toward a meaningful career in IT.
How to Apply
📍 Apply here for the iStore IT Support Learnership 2025
There is no closing date listed, so apply as soon as possible to secure your spot. Space is limited, and only shortlisted candidates will be contacted.
Start your tech journey at iStore — where passion meets innovation.
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